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RESIDENTIAL PRODUCTS
Homeowners

Product FAQ's

Who is EnerWorks?

What is EnerWorks selling?

How much electricity does the EnerWorks Solar Hot Water Appliance produce?


Will heating water with solar energy save me money?


How much does the appliance cost?

Why would I want to buy an EnerWorks' Solar Water Heating Appliance?

How does the appliance work?

How dependable is the EnerWorks' Solar Water Heating Appliance?

How do EnerWorks solar collector and appliances compare to evacuated tube technology?

What is the advantage of a closed loop heat transfer system versus drain-back?

How does EnerWorks Solar Hot Water Appliance handle the high summer temperature and solar radiation of a city like Phoenix Arizona?

How is the appliance installed?

I am building a new home, is there anything I can do to make installation easier?

How can I get the EnerWorks' Solar Water Heating Appliance?

1) Who is EnerWorks?

EnerWorks is a Dorchester, (near London); Ontario, Canada based developer and manufacturer of clean, intelligent, solar thermal solutions for the residential and commercial markets. EnerWorks is venture capital funded and works with Queen's University's Solar Calorimetric Laboratory to develop innovative and cost effective solar solutions

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2) What is EnerWorks selling?

EnerWorks' solar water heating appliances provide potable hot water and space heating using the sun's energy instead of traditional energy sources. Solar water heating products provide environmentally clean, competitively priced, energy solutions for a range of heating applications. The appliances are available across North America through certified and trained dealers/installers.

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3) How much electricity does the EnerWorks Solar Hot Water Appliance produce?

None. For hot water applications, the EnerWorks' appliance replaces over half of the electricity, natural gas, oil or propane you purchase from your utility company, with free solar energy from the sun. The appliance heats cold water to hot water tap temperature or higher (usually 50 degrees Celsius; 120 degrees Fahrenheit).

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4) Will heating water with solar energy save me money?

In southern Ontario and the north-eastern United States, the free solar energy you get from the sun will deliver summertime savings of 85% and winter savings of 35% for a year-round savings of up to 60% on your utility hot water heating bill. In the southern United States and very sunny areas of the west, annual utility savings of over 80% can be achieved.

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5) How much does the appliance cost?

EnerWorks distributes its solar hot water appliance through builder channels, utilities and renewable energy dealers. There are multiple models of the appliance depending on the heat demands of the application. The installed cost will be quoted by your dealer or installer and depends on the model of appliance chosen and the particulars of the installation site. The installed cost of the solar energy is like buying electricity at 7¢ CAD or 6¢ US per kWh. Consumers have the option of purchasing or leasing the appliance. Commercial customers can purchase solar energy on a toll basis through power purchase agreements.
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6) Why would I want to buy an EnerWorks Solar Water Heating Appliance?

EnerWorks appliances offer these benefits:

  • Cuts hot water heating costs by half or more

  • Reduces the impact of rising electricity, gas and oil prices

  • Offers cost competitive and environmentally friendly, distributed green energy

  • Offers a practical and inexpensive way for home owners to support sustainable, pollution-free energy solutions

  • Contributes to a healthier environment by reducing greenhouse gas emissions (like CO2)

EnerWorks' appliances are dependable; they do not affect how you use your hot water and they require little maintenance.

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7) How does the appliance work?

Solar energy, in the form of heat, is collected by solar collectors and is transferred through the Energy Pack to your potable hot water. The appliance works in all seasons, is freeze protected and is designed to reduce, not replace, your existing natural gas, electric, oil or propane hot water and home heating service. The appliance does not affect the quantity of hot water produced or the speed at which cold water is heated, making it an ideal environmental solution.

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8) How dependable is the EnerWorks' Solar Water Heating Appliance?

The EnerWorks Solar Water Heating Appliance combines the dependability of conventional fuels (natural gas, electricity, oil, propane, etc.) with free energy from the sun. It has been developed and tested with the participation of Natural Resources Canada, Queen's University Solar Calorimetric Laboratory and leading component manufacturers for over nine years. The appliance performance has been third party verified at the National Solar Test Facility at Bodycote Material Testing in Mississauga, Canada. The appliance requires minimal service every 3 years and has an expected lifespan of over 20 years. EnerWorks appliances are certified under CSA, FSEC, and SRCC standards.

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9) How do EnerWorks solar collector and appliances compare to evacuated tube technology?

EnerWorks' patented solar thermal appliances use flat plate collectors with very low flow, freeze protected heat transfer fluid in the collector and high efficiency brazed plate heat exchangers in the energy pack.

The EnerWorks' residential collectors' proprietary overheat protection (patented) keeps the collector temperatures under 120°C (248°F) when the hot water tank is fully charged. The result is low system pressures and no degrading of the heat transfer fluid. Evacuated tubes can reach stagnation temperatures of +300°C (572°F). These temperatures can cause overheating, high system pressures and breakdowns to rubber seals and vacuums

EnerWorks collectors have been tested by third parties such as Florida State Energy Center (FSEC). The EnerWorks residential collector has a FSEC BTU rating of 786 BTU's per sq ft. The leading brand of evacuated tube collector has models with performance ranges of 634 to 785 BTU's per sq ft. The EnerWorks commercial collector has about a 10% higher rating than the residential collector.

An EnerWorks collector with the hook bracket mounting hardware can be safely positioned on the roof in less than 5 minutes by two people; there are no tubes and parts to sequentially pass up or store on the roof during installation.

The EnerWorks collector and flashings are a neutral colour and present on the roof like a quality skylight. The collector box is only 3 inches high, just like a skylight curb.

The copper tubing in the EnerWorks collector is a continuous serpentine loop; there are no internal connection points or brazing points to fail.

The EnerWorks collector is thermally sealed from the elements. The ambient temperature, winds etc. have nominal impact on collector performance. Given the same solar conditions, the EnerWorks collector performs


as well in the winter as the summer. As the winter ground water is colder, the appliances' heat transfer is actually higher in winter than summer.

The EnerWorks collector and flashings present a uniform flat surface across the roof and have no spaces and crevices to hold snow, ice and leaf debris. Rain and snow cleans the glass and slides off the clean lower edge of the glazing.

The Micro thermal coating of the EnerWorks absorber plate has a 94 % absorptance rating.

EnerWorks collectors and Energy Packs are very cost competitive and deliver solar energy for a lower cost than regular energies.

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10) What is the advantage of a closed loop heat transfer system versus drain-back?

EnerWorks uses and strongly recommends the "closed loop heat transfer" type systems even in hot climates not requiring freezing protection.

In drain-back systems, if mains water is being used as heat transfer fluid in an un-pressurized system then a) collector tubing will scale and require frequent maintenance or will malfunction; and b) pure water used in a closed, un-pressurized loop will eventually breed bacteria and cause bio-fouling or present a hazard to potable water. Some drain-back installers are trying to counter these effects by using a closed loop propylene glycol drain-back system - propylene glycol is an effective bactericide. If the glycol is not pressurized and it is exposed to oxygen, it will actually degrade even faster. If glycol and a nitrogen blanket are used to avoid oxygen exposure, the system becomes very complex, expensive and leak-proofing becomes very difficult (but crucial). In drain-back, all pipes have to be properly sloped otherwise the drain- back won't work. This makes those systems very dependent on the skills and level of care of the installer.

Traditional closed loop glycol systems are known to a) blow heat transfer fluid or water pressure relief valves and b) degrade the heat transfer fluid in a short period of time due to exposing it to high temperatures for extended periods of time.

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11) How does EnerWorks Solar Hot Water Appliance handle the high summer temperature and solar radiation of a city like Phoenix Arizona?

Provided the proper system design steps are taken to deal with over heating (stagnation), EnerWorks believes that closed loop systems are best suited to all climates, from arctic to tropical. The EnerWorks residential system has the following design features to help it during stagnation with no user intervention required:

  • Each EnerWorks residential collector has a patented temperature limiting device that vents out excess heat. This is done in a "passive", mechanical way so that the device is not dependant on a power source; the vent works automatically even during a power outage.
  • The expansion tank, its air chamber and system pressure are carefully sized so that a small amount of fluid boiling is allowed in the small diameter collector tubes. Fluid in the collector evaporates and the vapors push the rest of the fluid volume out of the collector. Because vapor has a very large specific volume and very small mass, in effect, only a very tiny amount of fluid is exposed to high temperatures. This dramatically slows down fluid degradation. In essence, this is a "vapor drain-back" system, without any of the issues of traditional drain-backs.
  • Where local regulations allow it, EnerWorks recommends the use of a specially formulated non-toxic, propylene-glycol that can withstand high temperatures with minimal degradation.
  • Fluid change is recommended at least once every three to five years in moderate climates, and checked more often in hot climates.
  • The last protection level is provided by a pressure relief valve set at 50 psi. Worst case, the PRV leaks a few drops of fluid.
  • Collector materials are carefully selected to prevent out-gassing and to be able to withstand collector stagnation temperatures (which are lower due to the temperature limiting device).

For southern States, Arizona, Florida, Texas, Louisiana, New Mexico, California - EnerWorks recommends a single collector appliance for families of up to 5. For larger families, or where solar heat is used for other than just domestic hot water in the summer, a two collector appliance is appropriate. Over-sizing solar appliances should be avoided as it results in lower savings. Extended stagnation is undesirable for both economic and technical reasons. Reasonable episodes of stagnation will not hurt the EnerWorks appliance, or the fluid; no action is required by the owner (covering the collectors just to prevent stagnation is NOT recommended).

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12) How is the appliance installed?

In residential applications one to four solar collectors (4 ft X 8 ft X 3 in.) resembling thin skylights, are mounted on your roof, fence, or a ground mounted rack. An insulated, flexible fluid line runs from the roof to the hot water tank(s). Once connected, the EnerWorks' solar water heating appliance is quickly ready for everyday use.

The solar water heating appliances are scaled up to provide the same benefits to commercial users of hot water and other thermal operations like food services, hospitality, multi-family accommodation, car washes, community centres, agriculture, industrial processes and government buildings.

In commercial applications, repeatable modules of 10 collectors are sized to fit the heat load and available installation space. Typically, installations are from 20 to 120 collectors. EnerWorks has supplied district heating projects such as Okotoks, Alberta's Drake Landing Solar Community near Calgary, where solar arrays with 800 solar collectors are mounted on the garages of the subdivision. www.dlsc.ca

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13) I am building a new home, is there anything I can do to make installation easier?

During mechanical rough-ins, run a 3- or 4-inch PVC pipe from the basement (or where your hot water tank will be located) to the roof (or where you wish to install the solar absorbers). Contact EnerWorks for installation requirements as certain roof positions need to be considered.

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14) How can I get the EnerWorks' Solar Water Heating Appliance?

EnerWorks offers solar water heating appliances through dealers across Canada and the USA, for installation by trained professionals. For dealer information support in your area, please send an e-mail to info@enerworks.com